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ClipAI
LEGALUPDATED 2026-10-17

Cookie Policy

This page lists the cookies and similar browser storage ClipAI sets, grouped by purpose. It supplements our Privacy Policy, which covers what we collect and why in full - see that page for the full list of data processors.

Essential

Required for the app to function. These cannot be turned off without breaking core features.

  • authjs.session-token (and its __Secure- variant in production) - keeps you signed in. Set by NextAuth on login.
  • ref (30 days, httpOnly) - remembers the invite code from an invite link so the person who invited you gets credit when you sign up; cleared once your account is created.
  • new_signup - a short-lived (30 minute) marker used right after account creation.
  • social_oauth_nonce_<platform> - a short-lived CSRF nonce set while you connect a social account (TikTok, Instagram, YouTube, LinkedIn, X, Threads, Bluesky), then cleared.
  • social_oauth_pkce_<platform> and social_connect_return_<platform> (10 minutes) - while you connect a social account, the sign-in verifier the platform requires and the app page to return to afterwards.
  • clipai_app_view (browser session) - set when the iOS app opens one of our web pages, so the page shows the app layout.

Functional

Remember a preference or an experiment assignment. Not required, but disabling them degrades the experience slightly.

  • landing_locale (60 days, httpOnly) - remembers a localized page’s language.
  • app_locale and app_tz (1 year) - the language you chose for the app and your browser’s time zone, so dates and times show in your local time.
  • clipai-cookie-consent - browser local storage (not a cookie) remembering whether you accepted or declined analytics and support-chat cookies.
  • consent_region (30 days) - whether your region requires consent before any analytics loads (set from your country, which is not stored).
  • clipai.carriedScore.v1 - browser local storage that kept the title and score of a score check so a new account could show it. ClipAI stopped writing it on 16 October 2026; a browser may still hold one from before then, and it expires within 3 days. It never leaves your browser.
  • clipai-beta-dismissed - browser local storage remembering that you closed the beta banner.
  • clipai_signup_completed_at and clipai_onboarding_started_at - browser local storage timestamps that stop a page refresh from counting your signup or onboarding start twice (checked for 30 minutes).
  • clipai:poster:<video>, clean-render:<clip> and pack_opened:<code> - this tab’s session storage, gone when the tab closes: a still frame of a video you are uploading, a clean re-render you already asked for, and an outreach pack you already opened.

Analytics

Help us understand how the site is used. PostHog and Google Analytics load only with your consent: in the EU, EEA, UK and Switzerland they stay off until you click Accept; elsewhere they run unless you click Decline, and a browser sending a Global Privacy Control signal is treated as a decline. See the Third-Party Processors section of the Privacy Policy for what each provider receives.

  • PostHog - product analytics cookies/local storage (e.g. distinct-id) tied to your account once you are signed in. Also powers session replay, with typed input masked before it leaves your browser. On signed-in app pages and score-tool results all on-screen text is masked too, and settings, billing and password-reset pages are not recorded.
  • Google Analytics (GA4) - standard _ga/_gid-style cookies tied to a per-browser identifier.
  • DataFast - page-view and traffic-source analytics in cookieless mode: it sets no cookies (it keeps datafast_session_id, datafast_visitor_id and datafast_pageview_state in this tab's session storage, gone when the tab closes) and counts visits with a daily-changing server-side hash. In the EU, EEA, UK and Switzerland it waits until you accept in the banner; elsewhere it runs unless you decline or your browser sends a Global Privacy Control signal.

Support widget

  • Intercom - the in-app support/chat widget sets its own cookies (e.g. intercom-id-*, intercom-session-*) to keep a conversation attached to your browser session while the widget is open. It follows the same consent choice as analytics.

Fonts

All fonts, including the caption typefaces, are served from our own servers. No font request goes to Google or another third party.

Your choices

Accept or decline analytics and the support widget in the cookie banner. To change your answer later:

The essential cookies above are required to sign in and use the app and cannot be disabled from within ClipAI. You can block or delete cookies in your browser’s settings at any time - doing so may sign you out or reset experiment/locale preferences. Analytics and the support widget can also be blocked at the browser or extension level without affecting core functionality.

Changes

We may update this policy as we add or remove providers. Material changes will be reflected by the “Last updated” date above.

Contact

Questions about cookies or tracking: hello@clipai.online.